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Caught in the Cross Fire

20-09-2016

Caught in the Cross Fire Dear Joseph, I have a great family that I love. Individually, I have rewarding relationships with my father, my mother, and my sister. But put the three of them together in a room and the results are explosive. Things seemed to come to a head this year when my sister …

Here is the way to earn €44.000,- more per employee

06-07-2016

ed his flight, he allowed himself an hour to reach his connecting flight home. It was a flawless plan. Except it didn’t work. When his plane touched down, it was delayed on the tarmac for 45 minutes. David missed his connection. Tired and frustrated, he approached a gate attendant to book the next…

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6 Things To Do Today that Will Make Your Life Better at Work

19-05-2016

6 Things To Do Today that Will Make Your Life Better at Work Most employees feel frustrated, concerned, upset, or discouraged at some point during their work day. Why? Because they either disagree with the boss, don’t support the suggestion of a colleague, or otherwise possess different views …

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Breaking Through the Status Quo

01-06-2016

Breaking Through the Status Quo By David Maxfield Dear David, How do you respond to someone who states, “But we’ve always done it this way,” as a response to change? My experience tells me that it’s a comfort-level response that says, “I really don’t …

The Four Ways You’re Being Manipulated (and How to Stop It)

10-03-2016

The Four Ways You’re Being Manipulated (and How to Stop It) By Joseph Grenny You and I are shockingly easy to manipulate. Decades of social science experiments show that we can be induced to donate or steal, stand for justice or proliferate racism, vote or stay home, torture or pity. It’s …

Stereotypes, Distrust, and Bias

12-02-2016

Stereotypes, Distrust, and Bias Beste David, I am a middle manager and have a boss who doesn’t trust one of my employees and—by extension—he doesn’t trust me. My employee has sensed the distrust. Even though this employee meets expectations, does a good job, and is liked by everyone else…

Delivering Tough Performance Feedback

13-01-2016

Delivering Tough Performance Feedback Dear Joseph, I have an employee who has previous job experience as a manager but who took an entry level role to get into a full-time position with our company. This employee has been making progress learning our company’s policies and procedures and …

6 Ways to Reduce the Stress of Presenting

07-12-2015

6 Ways to Reduce the Stress of Presenting In the past 30 years, I’ve given more than 3,000 speeches to audiences across the world. Presentations have been such a central part of my work that many who know me best have been surprised to learn how much anxiety they used to cause me. After my …

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Leadership Lessons From Ex-Cons

29-10-2015

y to influence people to carry out those ideas or strategies. In others words, it’s a failure of leadership. Leadership is intentional influence. It is a systematic process of influencing the behavior of others in order to achieve important results. If at the end of your “leadership” people …